Refund Policy

RETURNS/REFUNDS: 

We understand that you may need to return a product. Should you feel the need to do so, you have 30 days from the date of purchase to initiate the process. Please contact us at 310 504 5101 or info@prehemptive.com and one of our Customer Care Representatives would be happy to assist you. 

Limited to one return or exchange per customer. Only purchases up to $110.00 qualify for a refund. We do not take returns based on taste, and we do not accept returns for open containers. We typically process approved return/refund requests within 1-2 business days. 

If your product was purchased through a prehemptive distributor or retailer, you will need to go back to your original purchase location for any return or exchange. 

 

WHOLESALE PAYMENTS: 

Primary method for payments on wholesale orders are check, e-check, money order or wire transfer 

If Credit Card is the only means by which a customer can pay for a wholesale order, please contact us to arrange for payment, a 5% processing fee may apply.All wholesale sales are final.